(Revised May 2015)




SYSTAP, LLC, a Delaware limited liability company (“SYSTAP,” “our,” “us,” or “we“) respects your privacy. We created this Privacy Policy to let you know what information we collect when you access and use our Websites (as defined below) and how we use it, as well as our information sharing and protection practices.

This Privacy Policy applies to:

  • The websites,,,,,, and (the “Websites”); and
  • Any email, text and other electronic communications you send to SYSTAP through the Websites.

This Privacy Policy does not apply to:

  • Information we collect offline or by any other means (such as through other websites, products or services we may offer); and
  • Information collected by our affiliates or any other third parties (including our payment processing partners, e.g. PayPal), each of which may have their own privacy policies.

Please read this Privacy Policy carefully and save it. If you do not agree with it, you should not access the Websites. By using any of the Websites, including by submitting electronic communications to us through any of the Websites, you consent to the practices prescribed in this Privacy Policy.


What information does SYSTAP collect?

  • Personal Information. When we refer to “Personal Information” in this Privacy Policy, we mean any information by which you may be personally identified or contacted, whether online or offline. When you fill out any forms located on the Websites, we may collect certain Personal Information from you, such as your first and last name and email address. It is always your choice whether or not to provide Personal Information. If you choose not to provide requested Personal Information, you may not be able to participate in certain activities or use certain features of the Websites.
  • Technical Information. We may also collect and use technical data and related information, such as information about your device, system and application software, peripherals and other data related to your interactions with the Websites (“Technical Information”). We may automatically collect Technical Information through cookies, log files, and Google Analytics. The information we collect from these technologies may include your IP address, browser information and the page you request. SYSTAP does not consider this information to be Personal Information.


Information You Disclose Voluntarily

Please keep in mind that whenever you voluntarily disclose Information through any public-facing features of the Websites (for example, via the wiki or blog), that Information can be collected and used by others. You submit this Information at your own risk. We are not responsible for the security or privacy of any Information you choose to submit in connection with these public features.


How does SYSTAP use your information?

Except as described in this Privacy Policy or in our Website Terms of Use or similar document, Personal Information and Technical Information (collectively, “Information”) that you provide or that we collect through the Websites will be kept confidential and used to support your relationship with SYSTAP.

We may use your Information, including your Personal Information, as follows:

  • To improve, market or promote SYSTAP’s products and services.
  • To enable you to participate in features of the Websites.
  • To communicate with you, including about the Websites.
  • To alert you to product upgrades, special offers, updated information and other new products and services offered by SYSTAP or its third party partners.
  • To respond to comments, questions or requests for customer service.
  • To display advertisements, including advertisements from third parties.
  • For any other purpose we may describe when you provide the Information.

Additionally, we may use and aggregate Technical Information in any lawful manner we choose, except that we will not use Technical Information in a way that associates the information with you.

We may also use your Information for any other purpose with your consent.


Data and Blind Data

You own all right, title, and interest in and to any data (excluding Technical Information) that we collect from you via your use of and interaction with the Websites (“Data”). You also grant to us a non-exclusive, transferable, sublicensable, royalty free license to use any data we collect based on your use of Websites in order to provide, monitor and improve the Website and to compile, synthesize and analyze this Data (“Blind Data”), such as to generate anonymous usage statistics. If we collect or generate Blind Data, it will be owned by us and we may use it for any lawful business purpose without any payment to you. Any Blind Data will not personally identify you or the source of the Data.


Information We Share

Except as described in this Privacy Policy, SYSTAP does not share, rent or sell your Personal Information collected through the Websites with third parties.

SYSTAP or its agents, vendors or contractors may disclose Information, including your Personal Information, to third parties in the following circumstances:

  • To our affiliates;
  • To our third party partners in order to make offers of goods and services to you;
  • To our agents, vendors or contractors that we use to support the internal operations of our business who are required to keep the Information confidential and use it only for the purposes for which we disclose it to them;
  • If required to do so by law, comply with legal process or to comply with a governmental or regulatory request;
  • To protect and defend the rights or property of SYSTAP or its agents or contractors;
  • To enforce our Website Terms of Use or other SYSTAP agreements;
  • To act in urgent circumstances to protect the personal safety of users of the Websites or the public; and
  • As part of a transaction or potential transaction where SYSTAP merges with another organization, files for bankruptcy, or sells its assets or capital stock.


California Privacy

If you are a resident of California, you may request certain information regarding our disclosure of your Personal Information to third parties for their direct marketing purposes. You may request this disclosure by contacting us using the contact information provided below.


Security of Your Information

We maintain physical, electronic, and procedural safeguards designed to protect the Information. These safeguards include storing your Information on our secure servers behind firewalls and using encryption technology for network communications. Despite the actions and precautions we take, no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of the Information and you acknowledge and agree that you transmit it to us at your own risk.


Third Party Websites, Services, and Technologies

We may provide links to third-party websites on the Websites or in other communications to you. These links may appear as a specific domain name or URL or may be activated by clicking on an advertisement or other icon or graphic. Please be aware that other websites and services, including the websites of third parties that you connect with through the Websites, may collect personally identifiable information about you. We cannot control and are not responsible for the information collection practices of any third-party websites, services or applications. We encourage you to carefully review their terms of use, privacy policies, and any other legal notifications before using or providing information through such websites, services or applications.

Further, the Websites may employ third party technologies, such as Google Analytics, that require you to accept such third party’s terms. This Privacy Policy does not cover the information practices of those third-party technologies.


International Transfers

Information collected from you may be stored and processed in the United States or any other country in which SYSTAP or its affiliates, subsidiaries, agents or contractors maintain facilities. If you are accessing the Websites from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your data to the United States and processing globally. By providing your Information, you consent to any transfer and processing in accordance with this Privacy Policy.


Children's Privacy

The Websites are not intended for children under the age of 13. We do not knowingly collect Information from children under 13. If you believe that we may have collected Information from a child under the age of 13, please contact us at


Information Choices and Changes

We may need to communicate with you about the Websites, and we would like to make certain commercial offers available to you from time to time. As such, by subscribing to our email list you consent to receive commercial messages from us or our third party partners, and acknowledge and agree that your email addresses and other information may be used for the purpose of initiating commercial messages. We will allow you to opt-out of receiving commercial messages.

Depending on your browser, you may be able to remove and reject cookies from our Websites by changing your browser settings. The default setting of many browsers is set to accept cookies until you change your settings. Please note that if you disable or refuse cookies, certain features of the Websites may become inaccessible or may not function properly.


Changes to the Privacy Policy

This is our entire Privacy Policy and it replaces any earlier version. We may change this Privacy Policy by posting a new version on the Websites and it is your responsibility to review this Privacy Policy periodically, provided that to the extent this Privacy Policy is an extension of our Website Terms of Use to which you have agreed, amendments hereto will be effective as to you only upon your acceptance of such Terms of Use or an update thereto in connection with your subsequent use of one of the Websites. If we make material changes to our practices regarding the collection, use and sharing of your Personal Information, we will notify you through a notice on each Website’s home page and if an email address has been provided to us via the Websites, via email.

When we do change the Privacy Policy, we will also revise the “revised” date.


Contact Us

For questions or comments regarding this Privacy Policy, please contact us.